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Terms and conditions

Content
These terms and conditions apply to the sale of all language courses mentioned on the website www.ruysschaert.be and in the brochure, unless explicitly stated otherwise in writing. The purchaser explicitly accepts these conditions when registering for a language course at Ruysschaert Language Academy.

Price
Only the price list and the general terms and conditions of sale published on the website www.ruysschaert.be at the time of enrolment apply.

Information on current prices can be requested by sending an e-mail to info@ruysschaert.be.

The price includes: accommodation, 4 meals a day (breakfast, lunch, tea-time and dinner), lessons and teaching materials, the group activities and the services described in the programmes. There is also an accident insurance for accidents during the course. Ruysschaert Language Academy cannot be held responsible for any accidents that may occur during transport to and from the course.

Not included: transport to and from the course location, personal expenses (in the bar during recreation), repatriation and cancellation insurance, all-risk insurance (loss or theft of luggage or valuables).

Payment
After your registration has been processed and you have received a confirmation by e-mail, the advance payment should be paid within 15 days. The remaining balance must be paid within 30 days after the registration date. If enrolment is made less than 7 days before the start of the course, the full amount must be paid within 3 days and at the latest before the start of the course.

You are only 100% sure of your place once the full amount has been paid. Participation in a course may be unilaterally refused if the payment has not been fully made. The full amount must be paid before the start of the course.

If payment is partly or in fully made by a third party, this must be stated when registering. The client remains responsible for the payment of all amounts not paid by the third party.

Cancellation

Cancellation without serious reason:

Cancellation with serious reason:

Force majeure

In case of a cancellation of a course due to circumstances beyond our control, then the enrollment can be transferred to another course within the same or next season at no cost. If the proposed alternative is impossible, the amount already paid will be refunded. 

Early departure
Absence will not be compensated financially. Infringement of the course rules or misconduct may lead to immediate exclusion from the remainder of the course, the decision of the instructor being final and without the client being entitled to any compensation or reimbursement. In case of exclusion from the course, the parents will collect their child on the same day. 

In case of early departure until Monday evening, clients will receive a €250 refund. 

Liability
Ruysschaert Language Academy is not responsible for theft, loss and/or damage to personal items brought along by pupils, nor for pupils leaving the institute during a language course.

The pupil shall be held responsible for any damage caused to buildings, materials or third parties. All related costs will be charged to the pupil and/or his/her parents.

Privacy
By registering for a language course and accepting the general terms and conditions, the privacy policy and the course regulations, you explicitly allow the personal data provided to be processed and used for internal administration, course organisation and invoicing.

Furthermore, you also agree to your data being processed for marketing purposes and individualised advertising.

In accordance with the General Data Protection Regulation, which came into force on 25th of May 2018, every customer has the right to be informed about the processing of his or her data. You may request access to your specific data and have it corrected, supplemented or deleted.

In addition, Ruysschaert Language Academy must be able to demonstrate what personal data is collected, for what purpose it is used and how the security of this data is ensured. You can read more about this in our Privacy Policy.

Photographic material
During the registration, the customer authorises the organiser to take pictures to capture the atmosphere during the course, with possible pictures of the student, which can and may be used in the organiser's publicity in any form (brochure, internet,...). If no pictures of your child may be taken and/or used, this must be communicated by e-mail or by post before the start of the course.

Medical card
When registering, the parents undertake to indicate whether the pupil has any specific allergies to certain current medicines and/or food. In the absence of such a statement, it is assumed that the student has no allergy to the usual medicines, is in good health and can participate in all the activities without problems and can eat all the meals.

The parents hereby authorise the organiser, in case of normal symptoms of illness (fever, pain, wounds, etc.) without consulting a doctor, to administer first aid, whereby the organiser undertakes to act like any person placed in the same circumstances. The organiser agrees to inform the parents in the event of serious illness and to contact a doctor immediately.

Applicable law
All agreements concluded with Ruysschaert Language Academy are governed by Belgian law. In the event of any disputes, the Belgian courts shall have sole jurisdiction. 12/09/2019

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Do you have any questions, send an e-mail or call us on +32 9 281 01 53

Ruysschaert Language Academy © 2022

Wijngaardstraat 14, B-9000 Gent - BE0754865777